No Return Policy:
If you want to try a product for the
first time, please buy a smaller size to see if you like it.
Once you purchase a product and we give it to
the shipper, it is yours. All Products are Shipped FOB Shipping Point of
Our web site is designed for those people who know which products they
want to use.
Therefore, we do not accept returns unless:
There is some thing wrong with the product we shipped
to you, or
We shipped you a product other than the one that appeared on your order, or
Your product(s) were defective (as in a mousse that won’t foam or hairspray that won’t
the event we:
- Shipped you the product listed on your order ... and
- After inspection you decide it is not the product you thought you ordered and
- You notify us it is being returned via Email (
- You get a return authorization number and place it on the returning box by the return label
- And the products are returned it in good condition, unused and unopened.
- We charge a 20% restocking fee. That is to say we return the 80% of the cost of the product
(but not the cost of shipping & handling).
- In addition you will be charged for shipping IF:
- you ordered over the minimum product total required to take advantage the free shipping offer,
- then decide to return all or part of the order so your order total goes below the
minimum product total required for free-shipping
- Then we will charge a 20% restocking fee plus
- the normal, shipping fee, you would have been charged,
had your original
order been less then the minimum required for free shipping, or
- the actual cost of shipping, that the shipper charged us.
- whichever shipping charge is greater
- If (in error) you send us products we have NOT sold and
shipped to you,
or have sent us or an unauthorized return;
then we will attempt to notify you by e-mail and hold you
products awaiting your instructions,
for 30 days before we discard them.
You must notify us before returning a product, e-mail
Return Service , and
receive approval before returning the item.
You then have 30 days to return the item(s) to us, after 30 days it is
Products must be returned in good condition, this means you should tape
down the lids or caps on bottles and sprays, to receive credit.
If you return a product without notifying us, or you return a product
DO NOT OFFER FOR SALE, we will notify you via e-mail. We will then hold
the product for 30 days so you can tell us how you want to pay for return
shipping or other product disposition. After 30 days the products will be
Product Companies change packaging, they rarely change the
ingredients in the products. (One possible exception being changes to
meet State VOC requirements.)
Product companies often change the wording on the package. Add
descriptions or just leave a description off the bottle.
They often change the wording on the same package design several
times in the course of the package design, most often it's the same
product with different
words on the packaging.
Product companies usually make announcements when they a change a
product's ingredients. It is rare that we are not informed but if you
have a question we will ask the company and try to get an the answer for
We want to make sure that you get the right product.
If the product inside the container is the same but the package
changed, we do not offer refunds.
If the product itself has been changed, not just to the
packaging, we will accept the return and give you a credit. Again, you
must receive approval from us before returning the item. Notify us before
returning a product, either by phone or e-mail.
Product companies discontinue products frequently, if you can’t find
a particular product on the web site:
We either neglected to include it on the web site
It has been discontinued or changed.
It is brand new and we haven’t posted it to the web site yet.
When a product has been changed we
may also display a picture of the former version on the web site to help
viewers identify the product they are looking for.
or Write to us at
7014 E Golf Links Rd #3,
Tucson AZ 85730
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